Description: This article is an overview of the SOA Leadership & Development Section Council's current projects, recent accomplishments and some immediate focal points of the Leadership & Development Section Council's efforts.

Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: Tips on developing actuaries using Bruce Arians real life examples developing quarterbacks as a comparison.

Description: This is the third in a four-part series dedicated to strategies for improving EQ, based on the book Emotional Intelligence 2.0 written by Travis Bradberry and Jean Greaves. In previous issues of The Stepping Stone, I discussed the skills of self-awareness and self-management. In this article, I will share a few more of the book’s strategies and provide examples and personal insights to illustrate how to develop the third skill of social awareness in personal, social, and business situations.

Description: A summary about the first book club discussion on Never Split the Difference. Insights on key negotiation elements are discussed in the article.

Description: Relationship management is your ability to use your awareness of your own emotions and those of others to manage interactions successfully. Given enough time and quality exchanges, we can form a relationship with any person we encounter. We should strive to develop positive relationships with people we like, and even with those we don’t like as much. Once established, both parties will understand each other better and benefit from the connection. Relationships can be challenging, especially at work or under stress. Skillfully managing them will help you initiate direct and productive conversations to alleviate misunderstandings, solve conflicts and achieve desired goals. This article explores strategies to develop the skill of relationship management.

Description: How to help your brain to focus and avoid making stupid mistakes.

Description: The author shares personal experiences, thereby providing guidelines for shaping ones' career.

Description: This article discusses how good posture conveys confidence and this trait is observable among top performers.

Description: Many firms use in-your-face feedback mechanisms; however, Harvard Business Review authors Marcus Buckingham and Ashley Goodall argue that the most effective approaches employ open-ended questions that help employees maximize their unique strengths. Sample questions are provided so that managers can start utilizing the process as soon as they read this article.